Encountering a loss may be a strenuous and tough process. Cooperate with Carolina Shield's claims crew to help you get back to business as soon as possible.

Claim Process

  • Report

    Inform your insurance agent about the loss. They will immediately start the claims process as soon as you provide your claim's details.

  • Record

    Keep record of all the costs of temporary repairs. Prepare a list of all personal goods that could have been damaged or stolen.

  • Retain

    Save all the damaged goods for a checkup. This is a crucial prerequisite for the completion of the application process.

For more information, questions, or help processing a claim, contact us:

  • Personal Claims

    Contact your independent insurance advisor or for immediate assistance, contact us:T +1 (234) 567 89 00F +1 (234) 567 89 01For U.S. clients traveling abroad: +1 (234) 567 89 01
  • Business Claims

    Please click here to report a business claim.

Fulfilling our promise to you.
With our commitment to prompt, courteous, and fair claim service, our professional claim staff continues to set the industry standard for policyholder satisfaction. In fact, 98% of our Group's policyholders whose claims we've handled said they would recommend us to others. From "fender-benders" to on-the-job injuries and more, Carolina Shield understands that providing quality claim service will always be the most important part of our promise to you.

Claim Form

To submit a question or request regarding a claim, please fill out the form below

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